Guides, tutorials, and product updates for businesses using Zepliq.
.png)
They share a name but solve different problems. The free app is a better inbox for one person. The API is infrastructure for a team. Here is exactly where the app stops working — and how to tell which side of that line you are on.
Read article.png)
A WhatsApp message sequence automates multi-step conversations — from welcome to purchase — without manual work. Learn how to design, build, and optimize sequences that engage leads at every stage.
Read article.png)
A WhatsApp sales funnel moves leads from first contact to closed deal — automatically. Learn how to build a full-funnel strategy with entry points, nurture sequences, and conversion flows.
Read article.png)
Most leads do not convert on first contact. A well-timed WhatsApp follow-up message is the difference between a lost lead and a closed deal. Use these 15 proven templates to get more replies without being pushy.
Read article
Everything you need to know about WhatsApp automation — what it is, how it works, which workflows deliver the best results, and how to set it up without writing a single line of code.
Read article
The most effective WhatsApp support systems combine AI speed with human judgment. Configure seamless AI-to-human handoff so every conversation gets the right response at the right time.
Read article
A WhatsApp drip sequence sends the right message to every lead at the right time — automatically. Learn how to build, schedule, and optimize drip campaigns that convert.
Read article.png)
WhatsApp is where your customers already spend their time. Learn how to turn it into a full lead generation machine — from first click to qualified sales conversation — using automation that runs 24/7.
Read article.png)
Meta changed WhatsApp API billing from per-conversation to per-message in July 2025. If you are still calculating costs using the old model, this guide has the current breakdown.
Read article.png)
Converting COD orders to prepaid improves margins, reduces RTO risk, and eliminates courier remittance delays. A well-designed WhatsApp flow makes it happen automatically.
Read article.png)
Cash on delivery orders are the highest-risk shipments in e-commerce. WhatsApp COD verification confirms purchase intent before dispatch — reducing fake orders, RTOs, and wasted fulfillment costs.
Read article.png)
A basic auto reply tells customers you are away. A smart one keeps them engaged, answers their question, and creates a path to the next step — even at 2am without a single agent online.
Read article.png)
Most businesses focus on acquiring new leads while warm contacts go cold. A well-timed WhatsApp re-engagement sequence can recover dormant customers at a fraction of the cost of new acquisition.
Read article.png)
Before you can send a single promotional WhatsApp message, your contact must have opted in. Learn what Meta actually requires, how to collect compliant opt-ins, and the exact templates that work.
Read article.png)
The WhatsApp Business app caps broadcast lists at 256 contacts. If your customer list is larger — or growing — here is what you need to move beyond that limit without violating WhatsApp's policies.
Read article
The 24-hour window is the most misunderstood rule in WhatsApp automation. Ignore it and your drip sequences silently break. Understand it and you can build campaigns that always deliver.
Read article
Most abandoned carts stay abandoned because follow-ups are too slow or generic. WhatsApp automation sends instant, personalized messages that bring shoppers back to checkout.
Read article
Set up a WhatsApp bot for your Shopify store in under 10 minutes. Automate order confirmations, COD verification, abandoned cart recovery, and 24/7 support.
Read article
Stop losing money on unverified COD shipments. WhatsApp order confirmation automation catches fake orders before dispatch and cuts cancellations dramatically.
Read article
Everything you need to build a WhatsApp marketing strategy that grows sales. Covers broadcasts, automation, AI chatbots, segmentation, and message templates.
Read article
Stop losing COD orders to silence. Learn how Zepliq's auto-confirmation flow reduces cancellations by up to 60% for Shopify stores.
Read article
The best businesses use both. Here's how to set up seamless AI-to-human handoff so no conversation falls through the cracks.
Read article
From New Lead to Client in 6 stages. Here's how to set up LeadFlow, configure AI intent detection, and track your pipeline.
Read article
Set up automatic order confirmations, follow-ups, and cancellations via WhatsApp in under 10 minutes.
Read article
WhatsApp open rates are 98%. Here's how to segment your audience, time your messages, and write copy that converts.
Read article
The quality of your AI's answers depends entirely on what you train it on. Here's the complete checklist every business should use.
Read article
Our biggest release yet. Full CRM pipeline with AI stage detection, WooCommerce webhooks, and a redesigned dashboard.
Read article